Custom-made items have a base shipping window of 4-14 days from purchase most of the year; in our busiest times (October thru December) that can be as long as 21 days. Orders that include both finished products and a custom-made item will ship together once the custom item is completed.
Orders consisting exclusively of ready-made and in-stock products will ship within 2-3 days of purchase.
Within the United States, we ship using USPS Priority and First Class parcel mail, and insure your shipment for up to $50.00 at no additional charge.
International orders are usually shipped via USPS First Class International, which includes tracking, but is not insured. International purchasers are responsible for VAT or other taxes, import or duty fees, or other charges assessed by the receiving country's postal service and/or government. Most International parcels are held at the local postal authority for payment of these fees. International USPS Priority mail is also available for an additional cost.